Privacy Policy
Effective: November 1, 2026 • Compliant with Indian Digital Personal Data Protection (DPDP) Act
1. Information We Collect
MumbaiNest collects personal information that you provide when registering, posting listings, or submitting inquiries:
- Account Details: Name, email address, password hash, role (Owner, Agent, Builder, Buyer, Tenant).
- Contact Data: Mobile phone number, WhatsApp preference, company/agency name, MahaRERA license numbers.
- Listing Data: Property title, address, coordinates, pricing, carpet area, images, amenities.
- Enquiry Details: Contact requests submitted to MumbaiNest, including the sender’s name, phone number, email and message.
2. How We Use Your Data
We process your personal data for clear, lawful purposes:
- Keeping phone numbers and emails off public listing pages. When an enquiry is submitted, the sender can see the contact details the lister provided for that listing. MumbaiNest keeps the form submission privately for future reference. The sender can then contact the lister directly.
- Moderating listings to protect consumers from fraudulent or unauthorized property advertisements.
- Enforcing 15-day / 60-day listing lifecycle freshness and duplicate detection algorithms.
No Data Reselling Guarantee: MumbaiNest does NOT sell, rent, or trade your personal contact details to third-party telemarketers or unsolicited loan agencies. MumbaiNest does not forward the contact request form or its contents to property listers.
3. Cookies & Analytics
We use secure, essential session cookies (`mumbainest-session`, `XSRF-TOKEN`) required for platform operation, and standard Google Analytics (GA4) with IP anonymization to understand aggregated search trends across Mumbai localities.
4. Data Retention & Account Deletion
You retain complete control over your personal information. In compliance with data privacy regulations, you have the right to request access, correction, or permanent erasure of your account and personal data.
To request complete account and data erasure:
You can initiate deletion directly in your profile settings or by emailing privacy@mumbainest.com with subject "Data Deletion Request". All associated active listings, shortlisted properties, and account records will be permanently removed.
5. Contact Our Privacy Team
For data protection questions, write to: privacy@mumbainest.com.